> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dealum.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use rich text editor

* [What can I do with rich text editor?](https://help.dealum.com/en/article/how-to-use-rich-text-editor-1ttu6sp/#6-what-can-i-do-with-rich-text-editor)
* [Keyboard shortcuts and autoformats you can use](https://help.dealum.com/en/article/how-to-use-rich-text-editor-1ttu6sp/?bust=1672934412743#6-keyboard-shortcuts-and-autoformats-you-can-use)

---

###### What can I do with rich text editor?

![](https://storage.crisp.chat/users/helpdesk/website/803d61f504a71800/image_188pz3g.png)
|| Please note that not all mentioned features are available everywhere. Each text box will show you the available options at the bottom.

**With rich text editor, you can have the option to:**
* make text bold
* make text italic
* apply title style (larger, bold text)
* insert text or link as hyperlink
* upload files to accompany your message
* insert images into text
* use tags for auto-filling information 

|  "Tags" in rich text editor are simple codes that can search for a value and autofill it for each viewer. For example, {{ firstName }} will show as the first name of the user who sees the text outside of editor view. 
![](https://storage.crisp.chat/users/helpdesk/website/803d61f504a71800/stepbysteprtetag_16xd5lt.gif)

---

###### Keyboard shortcuts and autoformats you can use

You can use the following shortcuts on your keyboard in Dealum rich text editor:
| | Windows | Mac | 
| --- | --- | --- |
| Bold | CTRL + B | ⌘ + B |
| Italic | CTRL + I | ⌘ + I |
| Text to hyperlink | highlight text + CTRL + K | highlight text + ⌘ + K |
| Apply title style | CTRL + ALT + 1 | ⌘ + OPTION + 1  |
| Apply normal style | CTRL + ALT + 0 | ⌘ + OPTION + 0 |
| Add image | CTRL + U | ⌘ + U |
| Select all | CTRL + A | ⌘ + A |
| Undo | CTRL + Z | ⌘ + Z |
| Redo | CTRL + Y | ⌘ + SHIFT + Z |
| Copy | CTRL + C | ⌘ + C |
| Cut | CTRL + X | ⌘ + X |
| Paste | CTRL + V | ⌘ + V |
| Paste without formatting | CTRL + SHIFT + V | ⌘ + SHIFT + V |

There are also autocorrect (autoformat) options available:
| | Windows & Mac | 
| --- | --- | 
| Create bullet point | * and -, followed by space | 
| Em dash (—) | -- (2 dashes) | 
| Ellipsis | ... | 
| Undo last autoformat | backspace (right after format) |