Only members who have full access to deal room settings can change subscription, payment method and billing details.

How can I cancel my subscription/trial?

You can cancel your current subscription plan when you open the deal room that has a premium subscription/trial, go to Settings > Billing and choose 'Cancel subscription'.

How can I upgrade my deal room/change the subscription plan of my deal room?

You can upgrade/change your deal room's subscription plan in the Settings of that deal room by opening the 'Billing' tab and choosing 'Upgrade deal room'.

I need to change the credit card I have added for paying for my deal room's subscription. How can I do that?

You can change your payment method when you open the deal room that has a subscription, go to Settings > Billing and choose 'Add or change payment method'.

How can I change the billing details of my deal room?

You can do it when you open the deal room that has a subscription, go to Settings > Billing and choose 'Add or change payment method'.

Where can I find invoices/receipts for my subscription payments?

Invoices for automatic subscription payments charged from your credit card are automatically sent on the email of your deal room's primary contact person as soon as the subscription fee is successfully charged. Deal room's contact person can be changed in deal room Settings > Preferences.
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